Monday, July 09, 2007

Exemplary After Sales Service

Exemplary After Sales Service

Congratulations on your recent purchase. You are now the proud owner of a magnificent pair of jugs. Please pay special attention to the instructions and your jugs should provide you with many years of carefree use.

Correct Care and Maintenance of Your Jugs.
Your new jugs are made from only the finest quality materials but they are fragile and may be easily damaged. Please avoid rough handling and/or repeated concussion as this may cause your jugs to break. Broken jugs are difficult and expensive to repair, and even extensively repaired jugs will not look as good as the original product.

Daily cleaning of your jugs is highly recommended. To clean, first wet them, then rub well with soapy water for several minutes, alternating between clockwise and counterclockwise strokes. Overly-vigorous scrubbing of your jugs is not recommended. Ensure that the entire surface of the jug is clean, to avoid buildup of dirt and grime in  hard-to-see places, particularly underneath. Please note that harsh detergents may damage the surface of your jugs. A mild foaming agent is all that is generally required. For a deeper clean you may prefer to soak your jugs in soapy water for an hour. To dry, pat your jugs down with a soft cloth, then allow to air dry. Please do not shake your jugs dry in an overly-vigorous manner.

Correct Display of Your Jugs:
Your jugs should be displayed in a safe manner, yet one that allows them to be admired as the works of art that they are. Please ensure that your jugs are provided with adequate support, and cannot fall or become dislodged. When placing your jugs upon display please remember that they may suffer from extreme exposure to sunlight, becoming discoloured and unattractive.

Thank you for your purchase. May you have many years of pleasure with your new jugs!

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